On March 25th I took my wedding set to the Zales store in Southwest Plaza in Littleton Colorado to be cleaned. When the young sales girl brought me my rings back she handed me the two rings and a business card with one of my diamonds taped on it. I asked what had happened. She said she didn't know ...
I hope you will have the ability to aid me in obtaining back my cash from Zales Jewelers! I've attempted repeatedly to work-this out unsuccessfully and never sure where you can change at this time. I'm a vehicle driver and so in various towns from daily. Earlier this November was my 16th wedding ...
My husband purchased me an engagment ring and 2 eternity bands from Zales in 12/05. The cost of the white gold diamond rings was over $8000.00. I noticed they started to turn yellow, so I took them back to the store where they were purchased and was told that white gold does turn yellow and I would ...
I received a ring as a gift from my Husband which I didn't care for. I initially went to Zale's to exchange the ring. When I walked in the door I had the folder in my hand that contained the receipt. The Saleswoman without greeting me stated "Do you want an inspection?", I said ...
I am very disappointed in the mothers ring that my family bought for me in May. Within less than 8 months one of the gems fell out, took it back to have it replaced and when i got it back the to Amythest stones looked nothing alike. Took it back and they replace it again, but less then 2 weeks ...
Two months ago, to this day, I took my wedding ring in to have one of the jewelers look at it. One of the prongs looked a little different to me. Talking with the Jeweler she said that I needed one of the prongs fixed and they would send it off, I would have my ring back in two days. A little leary ...