I took a beautiful heavy Noah's Ark bracelet to Zales a couple of weeks ago for repair of a broken hinge that attached one of the elephants to the bracelet. The salesman looked at it and stated he had never seen one like it before and that they don't sell them; so he asked a female saleswoman what ...
I should have called this story "The Saint Valentine's Day Masacare". On February 12, I purchased a diamond pendant necklace for my wife. She was with me. I thought that by bringing her I could buy something she would like. (I let her pick out what she wanted). It cost me under $300. They ...
My husband bought a necklace before christmas and was told that if we were not satisfied, we could have a "cash refund" with receipt, within 30 days. On Jan 4, tried to return necklace and was told "we just had a couple of refunds, and I dont have enough money in the cash register to ...
In July I left an antique heirloom ring at this Zales store to have it resized. The young woman who took my ring seemed quite fascinated with it and indicated that she had never seen anything quite like it. She asked how much it was worth and I told her that I had no idea as it had been my ...