I purchased Vonage starter kit with $50 rebate from Staples in April (yes, a year go now!). I sent my rebate and received email notification that rebate was sent for final processing on 5/31/05. The link to the web site allows me to view my rebate status. So what. It sits with that status for 10.5 ...
Warning to others tring to cancel service, get cancelation number, tell them they nolonger have permission to charge your account, by phone, email, mail, ect. File dispute with credit card company for charges, canceling card is not enough. 1-800-860-5491 account management, vonage. Offer, and / or ...
In January I signed up for Vonage service, thinking unlimited nationwide calling for one low price was a great deal. I should have remembered all mothers' advice: "If it seems to good to be true, it probably is." Having ordered things online before, I am used to waiting 4-6 weeks for ...
I have made many attempts to cancel the vonage contract both by phone and e-mail. I had to cancel my credit card account to stop them contiueing to rip me off. Then reported them to the national and local BBB though that may do little good from what I have read here. I still have their equiptment ...
Vonage offers a rebate when you purchase their equipment, usually equal to the purchase price. I purchased their equipment at Best Buy and completed the rebate form online, only to get a card from them stating that the equipment number I gave them was incorrect (I verified - it was correct), and ...
I signed up for Vonage's Premium Unlimited Plan in December. I found the service extremely spotty and it only deteriorated with time. Since it was VOIP over my existing cable modem line, I made sure I went with a "No Annual Contract" plan to avoid cancelation fees. First, let me start ...