I have called Vonage a dozen times over the past two months, and talked to several different representatives on the telephone. Each time, I was VERY specific about my reason for wanting to switch my cell phone service to Vonage; reason: I'm tired of feeding the machine at the stores hundred-dollar ...
First of all, I had good service using the phone system for about 6 months, then suddenly the phone adapter quit working a few days ago. I called customer service and after waiting on hold for 45 minutes, I hung up. I called again later and suffered another 45 minutes of being on hold before I ...
Since last 4 months they have charged over $95 on my credit card. From October to date, I have sent, and called several time, more than 30 times, to date I have not received any response. They have very poor customer service, if you call, and you are an old customer, they don't respond. If you want ...
I initially signed up for Vonage Telephone Service (Voip) technology and was told by the rep I wanted to use the hardware from a different account. Nobody knows what they are doing at Vonage. Sign up with your local telephone service... Less hassle and costs the same... And you never have any ...
I have three lines with Vonage, two are perfect - the number transfer was terrific. The third has been in number transfer hell for three months. The ladies at the number transfer department have stopped taking my calls and emails. I want to use this service, but the customer service is horrible. ...
I signed on with Vonage through a referral of my cousin. The initial order was in September. They processed the order instantly even after answering with an enthusiastic "yes" to any and every question I had about the specifics of the service. One question in particular that was glazed ...