Recieved defective equipment from Vonage, could not recieve incoming calls UNLESS it was via "call waiting". Had to reset the box 8,9 times a day just to make a few outbound calls. Recieved ANOTHER defective box after Vonage rep promised to re-set my "trial period" to when the ...
I had a technical problem with my serive right from day one. A week after service, my phone had dial tone but wouldn't dial out.incoming calls wouldn't ring through. Who knows how long it was like that with me missing calls? I asked Vonage for a credit on my account, but they kept making excuses ...
I was careful to avoid any of their rebate denial tricks, but there's always the old "we never received it". It's pretty obvious that Vonage doesn't want to keep their rebate commitments. If we want to waste $5 to send certified mail, there's always "your check's in the mail". ...
On 9 December I decided to try Vonage. If I would have known now, what I know now, I would never have done it. I have forked over $83 and have not received my phone adapter. I would advise everyone to put this company out of business due to the fact that they are not hiring "english ...
On November 9th I became a client of Vonage but quickly found out there was a problem with the number transfer. I spoke to someone shortly after and had the number transfer cancelled. During this phone call no mention was made by the Vonage representative that I needed to make a separate official ...
Who are these people at Vonage? They are unprofessional, discourteous, uncooperative and don't follow normal legal proceedings. They obviously don't think the rules apply to them. This is why they stress they are NOT a telephone company. Because a telephone company would have to operate under a ...