I am very sorry that I fell for the Vonage no risk 30 day offer. I returned the equipment within the 30 days and they are still charging me for service. I included a letter and sent it certified mail and they acknoledged receipt of the equipment within the 30 days but said they did not get the ...
I ordered Vonage on December 29. I was told it would take 20 days to transfer my present telephone number to the Vonage service. I asked them if they could start my service and free month when the number got transferred, I was told no problem. I explained to them that under no circumstance would I ...
Customer service was the worst I have ever experienced. I was on hold for 15,20, nand 30 minutes or more, then hung up on numerous times. They are outsourced to India so it is hard to understand what they are saying, but most likely it was "unplug your phone adapter and plug it back in", ...
VONAGE=scam, ripoff! I read some of the reports after I signed up for Vonage. I wish I read them before! They are a rip-off. I agree with what people wrote, anyone who rebuteled either must be an employee of the company or very, very lucky. I am really upset that the people that did have problems, ...
A couple of months ago, we tried to use Vonage. No luck as we were on a plain wireless internet. Well, now we are on highspeed and decided, give em a try again. Boy were we wrong. They were going to reconfigure the old router, which every time I called there was a problem. Finally they told me that ...
Vonage. I had hardly say that name. My office telephones have supposedly been with Vonage since I first called them, 2/2/06. I was billed for the first month & equipment that same day. According to Vonage, my telephone #s weren't released by my previous provider until 3/21/06, yet they ...