I bought my vonge phone router for $60 with a $10 rebate from the retailer and a $50 rebate from Vonage. Receaved my rebate from the retailer but never form Vonage!!! When I investigated this, Vonage told me my rebate was rejected because I did not include my account# on the rebate form, this also ...
When I recieved my vonage package, the ethernet device would not install. I returned the device via registered mail, and ask for a refund. They never refunded my money and they continue to take money from my account. There are also no ways to contact an actuall person to dispute the matter. Melissa ...
They charged my credit card for 2 months after I had stopped service with them, they REFUSE TO GIVE THE MONEY BACK!!! Always giving me the run arround. They have HORRIBLE customer service and are ripping people off left and right! S marshall, Minnesota U.S.A. ...
I am so Glad I read the complaints about vonage, I was ready to switch unitl I read how horrible there service is, I am telling everyone I know to read the complaints. I knew it was to good to be true, I thank everyone for the input and saving the grief they have been through. I hope everyone here ...
One of the reasons for going to Vonage was for the International Rates that you can get with Broadband Communications.in a very underhanded way, Vonage raised the International rates and did not inform anyone of the changes. This affected me personally by a jump from. 19 cents a minute to. 24 to ...
Another friend of mind that I unfortunately referred to Vonage before I found out what a scam it was recently tried to cancel his service. His experience was being on hold for an hour then getting somebody in India on the phone. The guy said it was Vonage's policy to verify his identity and that he ...