Usacomplaints.com » Telecommunications » Complaint / Review: Vonage - Rip Off, Cancellation Fee, Over charges. #378809

Complaint / Review
Vonage
Rip Off, Cancellation Fee, Over charges

Voice quality terrible, can not be used for faxing at any speed, customer support horrible. Simply put avoid Vonage at all expense. Never told me about a two year contract and cancellation fee and hit me with a $80 cancellation fee which I am fighting now and will not honor. Had leave message on answering machine at the company headquarters, could not get to a live person no matter what. Customer service will do anything to keep you going as a customer, don't get sucked in.


Offender: Vonage

Country: USA   State: New Jersey   City: Lakewood
Site:

Category: Telecommunications

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