I am an 8-year customer of Virgin Mobile with a prepaid no contract calling plan. I setup an automatic top-up payment option whenever balance falls below $5 or once every 90 days by using a credit card.in June I occasionally checked my account and found there was a $9.99 fraud charge with a code of ...
During the night between Oct 19 and 20th, Virgin Mobile took money out of my bank account without authorization. I do not, I repeat, I do NOT, use "auto-pay". They were not allowed to take money, but did! And this caused my bank account to charge an overdraft because they withdrew more ...
Broadband2Go broadband wireless internet service by Virgin Mobile is designed so that when you set up continuous automatic monthly credit card payments you are unable to cancel that service. They do not have any provision on their web site to cancel service. And, when you call any one of their ...
I've had Virgin Mobile for several years with no problems. However, the true measure of a company is how it responds when there is a problem. Virgin Mobile is horrible! I lost phone service at the end of August. I could not make or receive calls and kept getting various error messages. I ...
I qualified to recieve a free smart-fone w - 250 free minutes per month from the government Lifeline program. Upon recieving my phone, I read the terms of service manual.in addition to being hard to understand, and impossible to get a customer service representative on, and impossible not to ...
It was the third phone I purchased from Virgin Mobile since the first two more expensive models were so problematic. After several failed attempts to get the "call waiting" feature to function, I was finally sent a replacement for the LG Rumor II. I might add that these are the phones ...