In late 2009 I requested a new (local to me) number from Virgin Mobile, since I had moved from the original location where I resided and first got Virgin Mobile service. Within the first week or 10 days, I began receiving phone calls from a payday loan store looking for somone named Gloria H. And I ...
Ought a prepaid phone from virgin mobile for my daughter for christmas bran new and 3 weeks later it broke it wouldnt charge and there was nothing they could do about it but send it to get fixed they should have replaced it with a new one and they were very rude ...
Virgin Mobile has the worst customer service on the planet. I got a defective Broadband2go device two months ago. I called and they said they'd send a replacement. I've now made 9 calls, spent over 5 hours on the phone, gotten 7 false promises it would be here in a few days, gotten three return ...
I have virgin mobile for my cell phone provider, and its pay-as-you-go. So i have an option to charge my debit card whenever im low on money. So two months ago, i got a charge on my bank statement for $21, but i didnt recieve any credit or anyhting. So i emailed the comany and asked what it was ...
I have had several line with this company for several years. I started with them back in 2002 and then they were a small but okay company. The last 2 years or so they have become incompetent idiots! They constantly charge phone lines more than once a month and I always have the most difficult time ...
I recently joined Virgin mobile and subscribed to a package that included unlimited data. I have an existing blackberry. At no point was I told that they would not support blackberries unless they were bought through them. When I couldn't get it working, I called customer support. Not to go on ...