Virgin Mobile
Rip off
They charge me every month unauthorized! Beware people! ...
After taking money from my prepaid card Virgin Mobile also charged my bank. They have refused to issue a refund for the double charge, My bank did a fraud investigation and got my money back right away and now Virgin mobile has suspended my survive. Remember they double charge me and now I can't ...
My mother recently ordered a ringtone she never received. I called Virgin on her behalf, and a person who didn't speak English well told her that he couldn't help her for four hours. Four hours later, they credited the account. Six hours after that, she was again charged for a ringtone she's not ...
Virgin Mobile's online cell phone ordering system automatically changed my delivery address. I never received the phone, but was charged $105. After repeated complaints, they finally agreed to send a second phone, but it never arrived. I disputed the charge with the credit card company and got a ...
Virgin mobile is charging me for calls i never made and services i never asked for nor wanted. They refuse to give me any information about who to see or where to go about this - after numerous emails and phone conversations - they won't even tell me who i'm talking to beyond a first name only! ...
After topping up my pay-as-you-go plan with a $20.00 (cash) card - without even using the phone - my balance went from $20.00 to $9.00 as if by magic! My phone calls have availed me nothing - and when asked for more information, they wouldn't so much as give me the name or address to whom i could ...