I have been having issues with service all summer, and an unrelated issue with auto topup not working since October, I have been contacting customer service (laugh) for months about it. Anyway I keep checking my status on VMusa website only to find my minutes were used up? Haven't really used the ...
I went to Virgin mobile @ Cedar Square in Fourways on Friday 08012010 as I received an sms in Dec 09, advising me that I have paid off my phone and can upgrade. On my arrival a guy helped me, but each phone I was interested in was not in stock, I was then advised to come back Monday 11012010. I ...
I bought a new Virgin Mobile phone and have been trying for the past 13 hours to swap my old phone for my new one. They advertise 24/7 customer service, but not if you need a live person. Trying to swap via their website kept giving me a message to call a Live Advisor. I tried calling yesterday ...
After one month of service with Virgin moblie on the 60 dollar 30 day plan, I paid for the 40 $ plan the very next month on time which I was told I was not in a contract and could choose any 30 day plan I wanted. I used my AMX to pay, the charge was accepted and the virgin mobile service did not ...
Hi, My name is Bethany and i have been useing Virgin Mobile for a few years now. I have had good service through them up until Janruary of this year, when i canceled my service and Virgin Mobile still took money out of my bank account and only gave me half of what i was owed. The problem i have now ...
Virgin Mobile's low prices are just bait to suck draw customers and steal their money. I have had Virgin Mobile service for many years and have always had issues with the occassional miscellaneous charge and vanishing minutes. In the past year, VM's service has become absolutely ridiculous. Almost ...