Everything was going fine until my Kyocera Switch Back phone started to shut itself off and turn itself back on mysteriously — haunted by the ghost of Kyocera, I used to say. Since I had ordered the phone from Virgin Mobile and it was under warranty, I called Virgin Mobile's customer service. The ...
My best friend has a Virgin Mobile phone. He was on a "Pay As You Go" plan and was having a difficult time financially, so I helped him out by "Topping Up" his phone via Virgin Mobile's web site using my credit card. Everything seemed fine, and after a few months when he was ...
On December 9 I decided to purchase a prepaid phone from Virgin Mobile as a Christmas present for my 16 year old daughter, who lives in Ohio. I decided to purchase a (wild card phone) and the unlimited text messaging bundle package and for a limited time offer, if you bought the unlimited bundle ...
In order to defray expenses I chose Virgin Mobile as the only phone that I would have. On 12/03/07 I reloaded my phone on the $59.99 plan (600 anytime minutes & free nights/weekends - 7 PM thru 7 AM). By the 5th of the month I had no minutes. I called and the supervisor I spoke with was very ...
I ordered a ringtone in September and a game in October. My phone could not download either. I had been calling, emailing and text messaging Virgin Mobile about this from the beginning. It took my persistence and nearly four months for this to be resolved. Not only that, my last phone call to them ...
Back in October my fiance bought me a Kyocera Oystr and $20 worth of minutes. For nearly two weeks, I had no problems with the phone or the service, but as the days progressed, my signal kept getting weaker and weaker. On top of that, the phone refused to charge the battery. Since the 30-day return ...