I have had Virgin Mobile Pre-pay service for several years. Recently I upgraded to a new handset and opted to accept a bonus offer by registering a credit card with my account. After the first billing cycle I removed the card from my account (as is my right) and went back to using pre-pay cards. On ...
This all started when i got a new phone. I got my new phone because my old one was over 3 years old, and the battery wouldn't stay charged. I got the phone at walmart for $45, the price of the same one on their web site was $89.99. When i swiched my phones i tried to do it on there web site, but it ...
We had chosen unlimited texting for $20 month and were under the impression that this was a regular top up just as when our balance went too low. However, news to us, You have to manually go in every month and redo the unlimited option or they charge you per text. I had $80 extra charges that no ...
I recently purchase a pre-paid service and a new WildCard phone from Virgin Mobile's web-site. After a week, I found the same phone at half price at Target store, so I returned the phone purchase from Virgin Mobile back to them for a full refund - perfectly within VM's return policy. I then ...
I am a customer Virgin Mobile. I am dissatisfied with the customer service I received regarding their promotional claims. I was told that I would receive a rebate upon purchasing a new phone. However, when I activated the phone, the offer was withdrawn from me. ...
I really like Virgin Mobile phone service. Once you get past the repulsive music you're subjected to while on hold, the people I've talked to are friendly and, hey, English speakers. I seldom use a cellphone, so chose the pay-as-you-go plan that costs $20 every 3 months. If you don't spend that ...