We bought minutes for our phone from a store, they charged our friends credit card for it. Then they gave her credit back and we lost all of ours. And now we can't get it back. Virgin mobile sucks. ...
I have had very bad troubles with this company, so bad that I was forced to file a complaint against them with BBB in New Jersey. To date, they have falsely advertised services (I was locked out of my Voice Mail from day 1), they have slammed me (they changed me from unlimited plan to a much lesser ...
I am writing because my virgin mobile phone was paid using an un knonw credit card i did nt use to pay thie account. I do not know how this could of happened. I always use a top up card to pay my account. And it scares me baceause it was my phone that tha credit card was used to pay the bill. I ...
I had a pre-paid play for for $34.99 tax with Virgin Mobile. My bill was due on the 15th of each month. This Month (August) my phone stopped working due to a dead battery. If you do not "top up" then your phone is temporarily disconnected until you pay for your plan again. I was never on ...
They will sell you a phone knowing that not all areas are covered and they will take your credit card info for monthly billing and when you try to cancel your account, their customer service reps are trained to say that they can not give refunds on deactivated accounts. It took me several days to ...
I had a Virgin Mobile account and attempted to top up my account ont he day after the monthly fee was due. The process over the phone was complete, when it sent me a text message saying that it had not gone through correctly. I waited a few minutes to see if it was just slower than usual, and it ...