Purchased a broadband2go unit based on the promise that it would do streaming on 3G. How naive of me... It barely does browsing and very slowly on 3G which is the only service I have (Hollister, CA) I tried it in a 4G area and still only was able to access 3G (Gilroy, CA) On the whole the device ...
I got my bill about $168 that shocked me. After i saw it was because of two number code texted question that i always deleted right away as soon as i got them. When i applied for this company i've chosen unlimited text and didn't even know it charges my bill. I am new here and i feel they deceived ...
I have a Virgin Mobile phone purchased in 2006 that I have been using continuously since then. I have used the "Top Up" cards to keep money in the no contract account. My plan for most of this time cost $6.99 per month to pay 10 cents per minute for my calls. Top Up cards were available ...
I ordered a cell phone. It was suppossedly shipped via Fedx. The phone was not delivered. I have called FedX and Virgin Mobile multiple times. Virgin Mobile puts me on hold for more than 6 minutes, transfered me from person to person, is very unsympathetic and unwilling to actually help resolve the ...
The term "Customer Service" should not be used in the same sentence with Virgin Mobile, it is non existant. I bought two phones, activated one, my wife decided to wait until I tried mine, I could not make a phone call.in the middle of my yard I could not get a single bar. I tried it at ...
I have been dissatisfied with my Virgin Mobile phone, which I've had for a year. I switched to Cricket a week ago, on the same day that Virgin Mobile debited my account for the next monthly charge. I called today to get at least a prorated refund for three weeks. I was told that once they ...