Virgin Mobile will not explain multiple charges of $9.99 against my prepaid phone that I use only occasionally. I have paid the required $20 top up on time for over three years, usually maintaining a credit of $75 to $100. Finding my credit depleated, I checked my account activity on Virgin's ...
Virgin mobile sold me a phone that did not work. I returned it and bought a second phone. This phone did also not work correctly. This phone has been warranty exchanged more than 3 times in a month, and now the porblem appears to be both the phone and their over capacity network. Sprint owns the ...
I have been with Virgin Mobile for 5 years in New York City and service was Ok, so, so. When I moved to Austin TX, coverage was bad there is never signal at home and this is one of the best areas of Austin in Travis County. I bought a Wild Card new phone and the problem with the signal got real ...
I am SO tired of Virgin Mobile! They are full of nothing but cheap phones and lies! I am paying for the $25/mo plan that includes unlimited internet, but have not had this unlimited internet for 10 days now! (Since Jan 15) I am a full time student, so having mobile internet is very important! I ...
The short version? 1) Susie went onto Virgin website to buy a cell phone. Virgin's website repeatedly gave her an error message asking her to try checking out again. 2) Susie, having received NO confirmation email, customer number or the like, tried over and over to buy the single phone she wanted. ...
Currently, my wife and I purchased two new LG Rumor Touch phones from Virgin Mobile USA. That process went smoothly. However, I had my phone number ported from my previous carrier on 5/28 at approximately 9AM Central Time. It is currently, 330 PM Central Time on 6/1 and my phone is STILL not ...