I bought a pay as you go phone from Virgin Mobile. It was not explained to me that having an active account is separate from any minutes you buy. So now I have a phone that is active until April with no minutes on it. I bought a 1000 minute pack and still had 900 minutes remaining on it. But since ...
Hello, This is in regards to Virgin Mobile charging my credit card fraudulently and without my consent. On July 22 I received a text message on my virgin phone stating to TOP UP before midnight or my phone would auto-Top UP using my credit card. When I received this text I called Virgin Mobile and ...
I order the TNT Kyocera on Virgin Mobile Website it's on sale for 14.99 was charge 16.23 on my card stated would recieve the phone in 3-5days well i received the phone on the 21st of July. I used the webiste to activate the phone because they give a 20$ credit to do so I activated the phone ...
Incident = I had two pre paid cell phones for my children ages 12 and 13. On March 2 I called Virgin Mobile to top up and I asked the rep to STOP auto top ups form the phones and she said she would. April, May and June we were billed almost $2,119 in charges that NEVER showed up in the payment ...
I have been a loyal customer of Virgin Mobile since my employment with one of their contractors. I never thought I would find my self in the same position as the many subscribers I assisted. Last year, Virgin Mobile introduced their $79.99 unlimited calling plan, and I quickly became a subscriber ...
On 3-4-09 I very clearly, in writing, withdrew my previous permission for Virgin Mobile to withdraw any funds from my checking account, or to use my VISA debit card to appropriate any funds for 'payments'. To be safe I sent a follow-up e-mail to Virgin Mobile's customer service effective the same ...