I get the feeling that Virgin Mobile just doesn't like me. Since I've been their customer (end of September, after I got fed up with Verizon's prices, and problems that could have been prevented) I shopped around like I do for almost everything I buy, and found that Tramp Mobile had the best plan. ...
I bought an Optimus V Virgin Mobile phone and the 3G Internet does not work, I have called Virgin Mobile I can't even tell you how many times. Each time I call they tell me to take the battery out and reboot the phone and 3G will start working. I have taken the battery out reset the phone to ...
I ordered a LG Rumor 2 phone in December from Virgin Mobile with expedited shipping. It was suppost to be on my doorstep within 48 hours instead it was delivered on Christmas Day three weeks after I had ordered it and had been charged for rush shipping. As if this was not enough when I went to ...
I have had Virgin Mobiles Broadband 2 Go service since January. I really haven't had any problems until one day they cut my service on 4-17-11. When I called the first time on 4-21-11 the "customer service rep" that I talked to said that he is going to send me a new device. He said that ...
Virgin Mobile will not explain multiple charges of $9.99 against my prepaid phone that I use only occasionally. I have paid the required $20 top up on time for over three years, usually maintaining a credit of $75 to $100. Finding my credit depleated, I checked my account activity on Virgin's ...
Virgin mobile sold me a phone that did not work. I returned it and bought a second phone. This phone did also not work correctly. This phone has been warranty exchanged more than 3 times in a month, and now the porblem appears to be both the phone and their over capacity network. Sprint owns the ...