I bought a new phone and was told to put my phone on a different bill than my wife's, (To save money). Then I was told to switch it back a month later. I called they said it was done so I continued to pay my bill only to find them calling a threatening to shut my phone off every month. I needed to ...
We just returned from three weeks in the Philippines. We were using my wife's sister's Modem to connect our laptop to our Verizon FIOS e-mail account. I had a startling message from Verizon: We were supposedly sending illegal spam messages! And Verizon completely blocked our e-mail account. I could ...
I was billed for a extra phone line for six mounthes. When I realized that this was the reason my bill was so high, Verison agreed to credt me $140 of the $480 I was overcharged. If I want to leave Verison a early termination fee would be charged.in my conversation with Verison it was evident that ...
I entered into a contract with Verizon to obtain FIOS. A representative visited my residence in May and arranged for me to get the Fios hook-up in June. Per our agreement, the first bill from Verizon would be approximately $250.00 which included installation fees. When I told the representative ...
I recently requested to upgrade my Verizon Wireless service to include unlimited calls and texts for a fixed monthly rate of approximately $89.00 per month. When I received my first bill the total amount due was $290.79. After numerous calls and emails I was unable to get the matter resolved. ...
I am sorry to report that we have been stabbed in the back by VERIZON. If you are unfortunate enough to accept the word of a Verizon salesperson regarding the data usage on their new "Jetpack" wireless hotspot, when they tell you that you will be automatically notified before you exceed ...