I have a charge on my bill for 75 mb value pak for 10.00 a month. When I called Verizon they said it was for an internet package on my phone. I never signed up for such a program. I would never use an internet program on my phone. When I called verizon the agent was rude and said I must have signed ...
As you know, these days when you sign up with a TV provider they tell you that you have a 2 year period with a guaranteed monthly fee for their service. If you stop service, they will charge you an early cancellation fee. Each month that fee goes down. Point being, they have you for 2 years and can ...
Phone service was discontinued 1. I called repair 10/14—hold on account unable to determine reason—must call later 2. I called today—spoke with 3 different departments—cannot determine problem for disconnect 3. Result—undetermined reason for disconnect—will restore service 4. All bids paid on ...
Recently I am having some trouble with Verizon, been a customer since 2009. My online profile says I have used 28 minutes of my total minutes but I can't see the details. I also can't see the details of my last billing cycle used. It is so blinding, called a customer care rep but he is helpless ...
Phone scam that told me my granddaughter was being held in the Dominican Republic and requested me to wire via Western Union, $1750.00 to release her from police custody. A person saying that he represented the local police, said they would release her upon receiving the money wired to them from ...
I have used Verizon ever since cell phones were. I figure I have spent over 10,000 with them. Recently I moved to New Mexico from NY, and had to obtain wireless services. I did so through Verizon, but there were complications, admitted by them, that they could not figure out or correct. Therefore, ...