Recently my Verizon wireless bills have nearly doubled without any change in our use or habits. Keep in mind I've had my phone for nearly 3 years and my bill has been the same every month with exception to the last 3 which coincidently coincides with when Verizon stopped listing the incoming ...
Verizon Wireless apparently has found a new way to keep customers. They extend contracts so that customers can never switch phone companies without paying a $170.00 fee. I can understand how many wireless companies do this when you get a new phone at a discount. It's ok if it's up front, ...
My wife paid a $175.00 deposit for a wireless phone. She is hard of hearing and has a lot of comprehensive problems so when she was getting bills that was showing credit on her account that she didn't have to pay anything because is what they were really doing was taking it out of her deposit and ...
This is a classic "Bait and Switch" advertisement. We purchased a LG VX6000 and a LG VX3200 phone from the Independence, Ohio store on 6-12-04 which included a 15 day worry free guarantee. On their website, they show the same phone but in the middle of the page, shows "Buy one, Get ...
In February we purchased a $200 cell phone for my son from Verizon. A month ago it stopped working and we went to this Verizon store in Wooster. The manager there was locking up the store and very rudely grabbed my sons phone from him, opened it and said, "you see this pink dot? That means its ...
My wife and I signed up with Verizon during her pregnancy with our first child. I was transferred to Kansas shortly after the birth. After being in Kansas for a couple of months, we started to get these outrageous cell phone bills. We called Verizon several times before to change names, addresses, ...