Verizon Wireless, too many dropped calls My phone was fully charged. But my phone was always turned off after few minutes of use. I even purchased a new battery although it didn't fix the problem. So I am afraid to call someone, because it will be disconnected after few minutes. Here's the ...
I went to purchase a battery, which I received in a week. It made my phone start acting strange. Returned to find out what the problem was. Was told that I just needed to buy a new phone. I was told that the new phone and new calling plan was exactly the same or better than my current phone. It was ...
Verizon declined a credit card payment made over the internet because the wrong account # was listed - they sent a check back to me saying they could not recognize the account even though my name was listed. After the check was returned to me, I took it to the local Verizon store to submit and they ...
Attached is a letter a sent on-line to Verizon Wireless and did not receive a response. However I did receive a response when I physically mailed it. They constantly change their plans and promises. Their customer service is extremely incompetent. Letter: I am writing this message to you for a ...
My wife and I saw the ad on TV for "in network" calling and thought it would be perfect so she called and had it added to our plan. It was a simple and painless procedure. Our next bill was $1500.00! That is 10X more than normal. I have been a customer of the same wireless company for ...
Do not use Verizon Wireless. They will not explain your billing and every Customer Service Rep has a different explanation for the billing problems. And when you finally get fed up with it you come to find out your Phone contact has been extends years beyond original date. Your bills are always ...