After four years of service with Verizon, we choose to buy an iPhone and switch to AT&T. The Best Buy sales-technician did the work and verified with AT&T of the transfer of telephone numbers for my wife and me. But as late as December, Verizon kept billing us for service anyway. I called ...
When I used my 13 month old Treo to place a call, I could not hear from through the earpiece, and I could not be heard through the mouthpiece. I called Verizon Wireless Support and I visited two different retail stores, and I was told that I needed to purchase a new cell phone. The unit comes with ...
Attempted Verizon Wireless one month free trial offer in September. Delivered telephone to same-store it had been bought from within three months. Once the telephone was delivered, questioned that which was owed and was educated nothing — just like the advertisement suggests. Obtained a ...
Verizon Wireless, no contracts, terms not explained, hidden cancellation fees not explained, refused to provide me itemized list of all fees explanation, refused to fix billing errors, refused to show contract, refused to produce signed contract, improper collection practices, holding former ...
I was billed an additional data charge of $ 7.95 for an already billed $ 2.99 ringtone download. Verizon Wireless stated "This is the charge for downloading the software and browsing", for which I would not have paid. I was basically told that I would incur the data charge every time I ...
In November of we were enticed to upgrade my Verizon Wireless phone to a new Envy 2. At the Verizon Wireless store, we were lured by a $50 mail-in rebate. The clerk gave us the documents, including the rebate form itself, and we mailed it in two days later. Over time we kept trying to use Verizon's ...