I received mailers regarding Verizon Fios "bundling" of home phone, internet and television. In mid January I responded to a flier by calling 888-631-8087 and spoke with a woman in a recorded conversation. I asked for phone/internet and no tv. I specifically asked this woman what ...
I specifically subscribed to Verizon FIOS because they carried channels my local cable company did not. However, they insist on putting their commercials on top of the opening credits of these shows. The credits would start and then BAM - FIOS commercial. Christ, WE ALREADY HAVE THE SERVICE!!! Stop ...
This was filed with the PA Attorney General's office During the month of June I used Verizon FIOS for TV and telephone service. In that time I received a two year contract from Verizon that I was required to sign and return within thirty days in order to get the promotional rate. Because I was not ...
We had the Verizon Fios service up until July which included cable, phone and internet. We cancelled the service and paid the cancellation fee. On 7/7/08, one of Verizon's employees came to pick up all of the equipment. In August, we received a bill for $104.99 stating that we still owed for a ...
First of all, I was not informed by a Dale Mabry Verizon employee that my apartment wasn't actually able to get Verizon Fios TV, so the day of my appointment, a Direct TV employee showed up and kindly informed us that this happens OFTEN where Verizon hasn't informed the client they'd get Direct TV ...
Verizon Fios is amazing. It is hard to imagine one company could have so many issues. This post could easily be several hundred words longer if I wrote every detail down, but I'm too exhausted after being on the phone a total of about 20 hours with their Customer Service and Tech Support people ...