I arrived at LAX shortly before 1:00PM for my 2:00PM flight to San Francisco, and after waiting in line at curbside, I was informed by the skycap that the deadline for checking in luggage passed while I was waiting in line. I went in to try to check in at the desk, but I was forced to go ...
I have had terrible experiences with United over the years and swear I will never fly them again. But this last time takes the case. I flew from LAX to Cedar Rapids, Iowa on July 2. I arrived an hour and half early for my flight. The lines were really long and not moving so I went to the self check ...
I had been kind to bump a trip off that United Airlines had overbooked. I lay within the airport a number of hours awaiting the following trip. My voucher has not been applied by me however and today we've an urgent situation where I have to utilize it. Used to do not learn about the solution till ...
This Company's ethics concerning it's hard working employee's is dispicable. NO integrity here. It's all about intimidation and harrassment. For something as trivial as not wearing company issued uniform jacket during hot weather while in the presents of the general public. They (the public) say ...
I went to Germany and broke my ankle in 3 spots. I had to fly home to the USA for surgery. I checked in at the United Counter in Frankfurt 4 hours prior to the flight time to get a seat so that I could prop up my foot. That was doctor's orders due to severe swelling and the temporary cast the ...
My wife's father recently passed away in Mazatlan, Mexico. His last wish was for my wife (his oldest daughter) to tend to his very modest estate. We have no illusions of ever actually gaining anything from this; my wife and I agreed it was the right thing to do, in her father's memory — even though ...