I purchased tickets online for a trip from Portland, OR to Wichita, KS. The trip was scheduled to depart on Dec. 28 and return Jan. 4, with a total of $2,000 for my wife, two kids (ages 2 and 4) and I. The Portland-Denver part of the trip was handled by Alaska Airlines, who did a great job. For ...
Took a trip and it was a disaster! Flights were delayed both ways, going and coming. My luggage was put on the wrong flight, touch screens in the terminal would not work when they changed my flight, incompetent flight attendendant which was her second day on the job didn't know what the heck she ...
United took 3 then 4 days to get 2 pieces of checked baggage to me. It arrived with holes punched, ripped & torn. It was held together with tape. They refused to repair or replace it. They will not return calls. We are headed to Small Claims Court. Daniel Austin, Texas U.S.A. ...
United Express Airlines employee i.E. Chaperone paid to escort unaccompanied minors during entire time child leaves parent who is departing until child reaches parent who is recieving. My 9yr. Old daughter was slapped and then told she was a brat by the paid, United chaperone in the Denver Airport ...
I fly at lot on United for business as a Mileage Plus Premier Executive. After 10,000 miles we receive up-grade coupons for first class. Since UA started flying smaller, 2-class only planes, (cheaper for them) during my last eight flights I have been un-able to up-grade. The paper coupons have an ...
We flew with my son (4 1/2 months old at the time) in July of 1998 to go see all of our relatives in Indiana. On both legs of the trip out and both legs of the trip back (we had a layover in Denver each way), the personnel on the flight were uncooperative and rude when dealing with issues related ...