I've always had really good experiences at Ulta. I'm shocked by some of the stories on here, but anyone looking to try the store should! Not all stores are like some of them mentioned. I always buy from Ulta or Sephora, usually online, and the first time I went to Ulta they were really friendly and ...
I purchased a starter kit for liquid keratin. It didn't work so I took it back. It cost $69.00 plus tax. The clerk at ULTA (I live in Austin, TX) would not give me a refund because I had used more than 3/4 of the small bottle of product. I told him, that because of my hair type and length, I had to ...
Our closest friend got married in March, and all 7 bridesmaids visited Ulta for Prewedding makeup and hair so we would understand what to complete your day of the marriage. We were billed $65 for hair/makeup. We requested the SUPERVISOR of the salon if she realized anyone to do our hair/makeup your ...
As a followup to my story, I asked for the name and phone number of the District Manager, but the store refused to provide it. They said I'd have to call the 800 number for a general complaint. I overheard them conferring with someone on the phone, and suggesting they call the police to have me ...
I visited Ulta store while visting Plymouth Ma. I had never been to an Ulta before, and my sister wanted to go. While waiting in line to pay (for a longer time than we should have) a women named Carol, was being very rude to a customer in line ahead of us. Not only was she rude to the customer, she ...
I was at you Mesquite Texas store yesterday July 8 and had a Master Card gift card for $50.00 I had two "Clean" brand products to purchase for 62.12 I told the boy at the front counter that I wanted to pay the difference in cash. He did not know how to do the transaction and I asked him ...