I just got back from the Ulta store in Columbus, Ga and I am not sure I will go back. Being a new customer and not really knowing much about the Bare Mineral line of make up I went there thinking I could get good advice as well as a make over in the product. All they did was put on / show me how to ...
I have been an Ulta customer for years and have always been a big fan of Ulta stores and their products. I was a fan until recently when I had to waste a huge amount of time trying to track down an order that was shipped to the wrong address and receive a credit for my missing order. On November ...
I have been crying for hours and am too embarrassed to even leave my house because my hair is orange. First visit was 9/1. Saw Arpa. She touched up my roots and freshened my color. It ended up a light ash blonde. It was a little too light, so she promised to take it one shade darker the next time. ...
Or the 2nd time in less than one month, I've had a bad experience with Ulta. Both of my complaints involve the lack of stock of advertised items. The first disappointment came when I went in on a Tuesday evening after the Sunday sales ad came out. SEVERAl advertised items were already out of stock. ...
I hope I am speaking about the right person. This person is a heavy set japanese looking woman about 40. She states she is the gm of the store in Tucson, Az at the Park Place Mall. This person should NOT be in customer service nor in any line of service. She is one of the most arrogant, rude, women ...
For the 2nd time in less than one month, I've had a bad experience with Ulta. Both of my complaints involve the lack of stock of advertised items. The first disappointment came when I went in on a Tuesday evening after the Sunday sales ad came out. SEVERAl advertised items were already out of ...