I returned something that I purchased form Ulta.com. I returned it on 12/20/08 and they received it 12/29/08? C'mon. I could have driven there faster ok? Anyway, I never received a confirmation of this return nor anything in the way of when my money will be refunded. I tried their supposed customer ...
Here is a letter I just sent to ULTA detailing my visits to their establishment. To Whom this May Concern; I am writing to make a complaint on the plain LACK of customer service in your stores. Since ULTA opened in Memphis, I have only been there a half dozen times. The first time I visited was the ...
Here is a letter I just sent to ULTA detailing my visits to their establishment. To Whom this May Concern; I am writing to make a complaint on the plain LACK of customer service in your stores. Since ULTA opened in Memphis, I have only been there a half dozen times. The first time I visited was the ...
I am supposed to receive coupons in the mail for free items according to home much I spend. I spent $600 last Christmas holiday and never received the coupons. So I emailed customer service and I got a form response saying that I'd get a response within 48 hours. Two weeks later I sent another ...
On July 22 I received a hair relaxer from one of the hair care specialist in the Ulta salon. The initial consultation went well so I assumed that I would be able to trust this stylist. This assumption proved to be a huge mistake. I received numerous chemical burns to my scalp due to the stylist ...
So, I just got back from Ulta and I'm pissed and need to vent. In February, I purchased a t3 flat iron after I saw a video on youtube teaching you how to curl hair with a flat iron. I was super excited to find out how quick and easy it looked, so I got one. I still had a perm (which I wasn't really ...