Complaint / Review
Ulta
Customer Service

I visited Ulta store while visting Plymouth Ma.

I had never been to an Ulta before, and my sister wanted to go. While waiting in line to pay (for a longer time than we should have) a women named Carol, was being very rude to a customer in line ahead of us. Not only was she rude to the customer, she was just as rude to the young lady ringing out the customers.

When we got to the register I asked the young lady who this Carol was, and she told us that she was the manager of the store.

Well if this is the kind of manger that ULTA feels they need to run their stores, I will NOT be back to ANY Ulta again, nor will my sister and the many friends we are going to tell.