I was returning some stuff at the Ulta in Niles, IL on Touhy Ave. When the girl at the desk (NICOLE) asked me what my name was. I told her and spelled it for her and she went ahead and spelled it completely wrong and spelled a very very disgusting body part which she thought was hilarious. When i ...
Ulta placed ads all over the internet on popular websites: "Buy Two Get One Free Dermalogica." It was very tempting. A visit to their website, www.ulta.com showed that absolutely every item entered was, amazingly enough, "temporarily out of stock." The items remained out of ...
I haven't been to Ulta for over a year. I stopped going because they couldn't seem to keep enough supplies of what I wanted. But the last straw was one evening when I drove there in the pouring rain to use my 20% my entire purchase coupon. They had maybe 2 things on my shopping list of 10. The ...
I received ulta reward certificate that entitled me to a salon service up to $35.00 because I earned a level 8 that quarter. I had spent $200.00 at the salon and when I handed them the coupon for the $35.00 off they said I couldn't use it that day being it was the Sat. Before Easter. I did not see ...
For everyone saying Ulta has por costomer service, I stongly disagree. Everytime I go into the stores in Nevada they are very helpful and nice. They always make sure to give me samples if i ask, too. You have to remeber this is retail and probably not the most fun job and they probably get paid ...
For that 2nd period in under 30 days, I Have had a poor experience with Ulta. Both of my grievances include the possible lack of inventory of advertised products. The very first frustration came after I went in on the Wednesday night following the Saturday revenue advertisement arrived. Many ...