I went in to get the ends of my hair trimmed well she cut my long beautiful hair to my shoulders!!! My hair was so long and I got compliments on it all the time. People thought I had extentions. I still don't know why she did it. She just said well you wanted a cut. I said I wanted my ends trimmed. ...
Recently a new Ulta opened in my area in Greenville, NC. I normally make purchases online with them and I was happy to actually get my items right then and there without shipping costs. When I visit the first time, I noticed I was not welcomed with the welcome greeting. (Welcome to Ulta.) I asked a ...
I had a really horrible experience while shopping at the 11850 Pines Boulevard store. It appeared as though they were under staffed; only one sales associate was on the floor assisting close to 3 people. I received no assistance in the make-up department. I approached the store manager on duty ...
I visited an ulta store and I probably would not go back. First I could not get help from anyone. I was there early in the day and the store was empty. The staff would rather just sit around and talk to each other rather then help the customers. When I finally approached one of the staff members ...
Ordered some gifts online on 11/25/10. The shipment was damaged in route to me and returned back to Ulta. Waited 4 days after it was returned and emailed customer support to find out when my package would be resent. No reply. Called two days later, waited on hold for 30 minutes, finally a very ...
I have a comment about the Ulta located at 12867 N. Tatum Blvd in Phoenix, Arizona. The customer service at this store is extremely poor. Lately, they do not have any person working in the store to help you find an item that you are looking for. They just have one associate working in checkout.in ...