I had a really horrible experience while shopping at the 11850 Pines Boulevard store. It appeared as though they were under staffed; only one sales associate was on the floor assisting close to 3 people. I received no assistance in the make-up department. I approached the store manager on duty ...
I visited an ulta store and I probably would not go back. First I could not get help from anyone. I was there early in the day and the store was empty. The staff would rather just sit around and talk to each other rather then help the customers. When I finally approached one of the staff members ...
Ordered some gifts online on 11/25/10. The shipment was damaged in route to me and returned back to Ulta. Waited 4 days after it was returned and emailed customer support to find out when my package would be resent. No reply. Called two days later, waited on hold for 30 minutes, finally a very ...
I have a comment about the Ulta located at 12867 N. Tatum Blvd in Phoenix, Arizona. The customer service at this store is extremely poor. Lately, they do not have any person working in the store to help you find an item that you are looking for. They just have one associate working in checkout.in ...
Ulta has extremely poor service. The worst part about Ulta in that there are no employees in the store to help you find the items that you are looking for. Also, Ulta does not respond to e-mails or to letters. ...
Sick and tired of going into an Ulta store and finding out the coupons are not good. Final straw - rewards coupon cannot be used at the sime time as a flyer % off coupon. From now on I will go to Sephora!!! ...