I'll make it short and simple. The store has great product and I've been coming for years. Salon on the other hand is a joke. Overpricing for 5 hours on something you didn't even want or didn't talk about. To make things worse and uncomfortable is the fact they are rude and snobby. She's one of the ...
I tried to order from Ulta Beauty It was a most unpleasant experience that ended up putting over $200.00 on my card without an order going through, they charged me 4 times for no order and tied up my card. Basically their online check out kept sending me back to correct things that did not be ...
I made an appointment for a body wave, the day of my appointment they said they didn't have enough rollers to do the wave and would order some additional ones. A week went by and the manager never ordered the rollers. 2 weeks went by and still no response so I gave up. Turns out none of the ...
I thought that my first visit to Ulta on Skokie Blvd, in Skokie, Illinois was just an example of sales clerks having a bad day, but it continued. On December 28 I returned an item to the Skokie Blvd store with the gift receipt attached. I was under the impression that with the gift receipt attached ...
I purchased synthetic hair extensions from this business. At the time of purchase I was not told about the return policy on fake hair, which I was later told is against the law. When I brought home the extensions to try them on, I was upset to find out they were too dark for my hair color. I ...
I went in to get the ends of my hair trimmed well she cut my long beautiful hair to my shoulders!!! My hair was so long and I got compliments on it all the time. People thought I had extentions. I still don't know why she did it. She just said well you wanted a cut. I said I wanted my ends trimmed. ...