Sprent $150 at your Ulta, Homestead, PA for a cut, style and color - came out looking like Billy Idol - totally embarrased and ridiculed by family and co-workers - called Jen, Manager and told they would not do any refund because that is not their policy - could not recolor without charge because ...
Ulta has a slick way of upping profits by knowingly not accepting EXCHANGES in their store that without question have been purchased there. The question isnt if you purchased it there, because their name is on it. Or they dont even care if its in the ORIGINAL packaging. Its important for anyone ...
I placed a $68 order from Ulta, but I got an error message saying the order could not be committed. I went back out and re-entered everything and still got the same message. I went over each number of my card and re-did the whole thing again. At first I thought it wasn't accepting the submit button ...
Here are the reasons why Ulta is a ridiculous, obnoxious store: 1.) Terrible management. On one occasion I purchased a $35 Tarte eyeshadow trio, and requested at the desk to receive my "free gift" as advertised on the large sign above the Tarte display. First they didn't want to believe ...
I ordered a few products from ULTA.com as Christmas gifts for my friends. I got completely different items shipped to me. Called customer service, they read from a script, was of no help. Took all of the items to an ULTA store, they could not help me either. There's some discrepancy between their ...
I am so lovin the Salon at Ulta in Wichita Falls! The girls are so nice and it is managed great, organized and I always get the best customer service. I have been going since they opened and everytime I love my haircuts and color better and better. It is also a fun salon. You get get great hair and ...