I tried to redeem a coupon at Ulta on Concord Pike in Wilmington, DE for an Oscar Blandi cosmetic. This is a coupon sennt to me, with my name on it and my address as a Preferred Customer. They said I could not redeem it because the coupon said it was no "hair artistry brands" were ...
Hair color NOT what I wanted - shade of red (Danika was surprised it was red); went back following month, initially lt brown w/highlights:) 1 wk later, back to red - argh! Called to talk to Danika about it and was put on hold too long so I disconnected. Apx $300 spent - expensive mistakes! ...
I ordered merchandise from Ulta and it was damaged by UPS. UPS returned the items to the company. I never was notified of what happened and had to track the package to learn of the damage and the return. I then contacted "Ulta customer service" via e-mail 3 times with no response. Next, I ...
I was returning some stuff at the Ulta in Niles, IL on Touhy Ave. When the girl at the desk (NICOLE) asked me what my name was. I told her and spelled it for her and she went ahead and spelled it completely wrong and spelled a very very disgusting body part which she thought was hilarious. When i ...
Ulta placed ads all over the internet on popular websites: "Buy Two Get One Free Dermalogica." It was very tempting. A visit to their website, www.ulta.com showed that absolutely every item entered was, amazingly enough, "temporarily out of stock." The items remained out of ...
I haven't been to Ulta for over a year. I stopped going because they couldn't seem to keep enough supplies of what I wanted. But the last straw was one evening when I drove there in the pouring rain to use my 20% my entire purchase coupon. They had maybe 2 things on my shopping list of 10. The ...