We read so much about why Ulta 's employees are so bad, now lets try out the customers. To those of you who think it is ok to come into the store and bang your hands onto the table and demand service right away... This ones for you! First off, did it ever occur to you that maybe some employees have ...
I went to the salon at Ulta in Arizona & had my hair cut, colored & highlighted. The first time I had this done, I had no problems. But then the girl that did my hair left Ulta & they scheduled me with another stylist. I told them that I wanted to stay with the same level stylist. The ...
Three days ago, I tried to place a simple online order that consisted of a hair straightener and a free sample bag that was a special one-day deal. After going to the check-out, and hitting "submit, " an error popped up saying my transaction could not be completed. I checked and found out ...
I have an ULTA club membership card and have purchased hundreds of dollars worth of products at ULTA over the years. Today, 03-23-10, I returned a bottle of shampoo for an even exchange; same product name (Biolage) just different category of shampoo this was at ULTA at the Glen in Glenview IL. The ...
One of the WORST EXPERIENCES of my life yesterdeay! It must have been my stylists 1st day and I'm positive she got her degree ONLINE with no "hands on" experience. MY COLOR was the absolute worst and the cut was the 2nd alrul thing! SHE TRIED to repair the color which (guess what) didn't ...
I really do like the products that Ulta carries and have spent hundreds of dollars at that stores. The employees at the Ulta in Woodbury MN were always decent - nothing to praise or complain about. However, when I moved to NJ, the employees at the Cherry Hill location were horrible! While I was ...