I have sent you two emais about your service at two of the Skokie Illinois Stores. First I am angry that I was given a merchandise credit when I had a receipt and Second, the customerservice is beyond poor at both locations and Third - you products are not in line with todays society ...
I went to the ULTA Salon in Manchester, CT to get a hair cut and accent high lights. The hair cut came out pretty ok. No complaints. But the accent high lights were horribile. I told the lady I want my highlights in reddish brown color. The color she showed me was blonde. I said I don't want blonde ...
I visited the Ulta Salon in Katy, Tx to get a cut and design. The lady reduce my hair so brief that I just have 1/4 inch size about the attributes and also the top is approximately 2" long. This isn't the hair that I picked. Neither the salon supervisor or even the store-manager named me back. ...
I'm really DISAPPOINTED using the general providers and insufficient accessibility to product supplied by these stores. I've visited the Deptford NJ area at three times in last 2 weeks and every time I visited the shop it had been USUALLY in missing product. It has been the situation when I went ...
I just went to the local Ulta Store. I tried to exchange a $13.00 bottle of water facial spray because the spray was defective and would not work... At all. I thought it would be simple, just swap for a working bottle. I didn't want any money, store credit or anything. I was told that I had to have ...
I'll make it short and simple. The store has great product and I've been coming for years. Salon on the other hand is a joke. Overpricing for 5 hours on something you didn't even want or didn't talk about. To make things worse and uncomfortable is the fact they are rude and snobby. She's one of the ...