Ulta claims to have "an unparalleled shopping experience". Well they are right — just not in a good way. I returned something to the Romeoville location. Waited for the receipt confirmation from USPS. Emailed several times because the website was not showing the return and never heard ...
Without my authorization used my credit card to subscribe me of "in style" magazine. I called the magazine to stop subscibtion the promissed and are still sending and charging my card. ...
I went in to Ulta Maple Grove MN with my 20% off entire purchase. I bought some Macadamia hair care products, I gave her my coupon she scanned it and put it in her register. She gave me my receipt and I looked and the 20% did not come off, so I said the 20% did not come off she said well that is ...
I have sent you two emais about your service at two of the Skokie Illinois Stores. First I am angry that I was given a merchandise credit when I had a receipt and Second, the customerservice is beyond poor at both locations and Third - you products are not in line with todays society ...
I went to the ULTA Salon in Manchester, CT to get a hair cut and accent high lights. The hair cut came out pretty ok. No complaints. But the accent high lights were horribile. I told the lady I want my highlights in reddish brown color. The color she showed me was blonde. I said I don't want blonde ...
I just went to the local Ulta Store. I tried to exchange a $13.00 bottle of water facial spray because the spray was defective and would not work... At all. I thought it would be simple, just swap for a working bottle. I didn't want any money, store credit or anything. I was told that I had to have ...