Although, the resort has been good thus far... I booked it through Travelocity to potentially use some e-cards from Discover. Travelocity was more expensive than going through another company, but with my e-cards it would be less. Problem was that Trvelocity failed to mention the cleaning fees. ...
I had a death in my family two days before I was supposed to leave for my trip. I wanted to change my flight to a few hours later so I wouldnt have to leave the burial early. They quoted me over $5,000 to change 2 tickets that we had already paid $2,600 for. I called to ask about their bereavement ...
Recently I purchased a Southern California CityPass from Travelocity that was said to include Universal Studios, DisneyLand, San Diego Zoo and Sea World. Once I arrived in California for my vacation I was informed that the San Diego zoo was not included. I let Travelocity know immediately. It has ...
Hi, I booked a trip from dubai to new zealand then to australia, to philippines and back to dubai on travelocity. I am writing this because i was very unhappy with the customer service i received when i missed a flight because i was not given enough time to get there. The part of the trip that i ...
Tried to book a trip on Travelocity. It said the return flight I wanted was not available so tried to pick another flight. We didn't like any of them so we decided to use a different site. We cancelled our session and thought everything would be fine. Checked the bank the next day and we were ...
If you ever have an issue, where Travelocity made a mistake, don't waste your time with customer service. They cancelled my reservation without notice. After getting bounced around customer service for 2 hours, they basically said 'too bad' It's an insult to injury. Waste of money and now a waste ...