Its not like me to get online to review customer service but my experience at toys r us has been so appalling that I feel compelled to write something. I bought a push chair for my wee girl and after 4 months one of the back wheels fell off whist she was sat in it. I took the push chair back and ...
There is no place in toysrus site where one can submit a review, hence I chose this option. I went to Toysrus store in Carolina parkway, charlotte, NC on 08/10 with my 3 year old. Purpose of the visit was to get her a bike, her birthday present and a graco made2grow double stroller. My plan was to ...
To Whom This May Concern: I'm holding my 4 month old in my arms crying right now because of the nightmarish situation I'm going through with Toy's R Us. On July 8, I ordered the Baby Cache Montana Lifetime Convertible Crib. After receiving the crib I opened up the box to a crib that: 1. Looks ...
Back on Black Friday - the incompetent workers @ a TOYS R US ny store - processed a double payment to my bank acct— I had given them the obvious proof - a receipt and bank Statement showing the transaction activity—and they couldn't get the approval to refund my $80. They are a shit company who had ...
I purchased the Buyer protection plan after being assured that it would cover any issue related to the product for a period of 24 months. I have kept my receipt, ALL original packaging my protection plan brochure - everything including the box. I called the toll free number and was told to call the ...
This was for my grandsons birthday and I called the store and they said they had 4 so I drove there they checked me out and then I stood in the front of the store for 45 minutes waiting for them to bring it up. THEN was told by a rude little girl (checker that they didn't have it). Finally a ...