I placed an order for Christmas toys on Wednesday, Dec. 4th on Toys R Us 's website. I did this to take advantage of the double rewards available on Wednesday. Also, I signed up for their store credit card for the extra 15% off they offered. When I attempted to enter the promo code for the 15% off, ...
We purchased five electronic items online on Nov 30th for Christmas presents. Five days later, the tracking info was stuck on "staged for pickup". I called TRU and was told to wait for the delivery as it was not considered "late" yet. I called UPS and they stated they never ...
I spent 395 dollars on toys on the toyrus website on November 19. I like to buy everything before thanksgiving to prevent madness and so I can receive my packages on time. Today is december 16 and still my packages haven't arrived. I had call costumer services twice seeking help and they just say ...
Hi the manager at toys r us in Burlington jewl is so unprofessional, she was so disrespectful and she told me I look older than what I am. If that is how you guys teach your managers to behave than that is so unprofessional ...
Reported an email gift card that was not received. It was resolved online within an hour. Exceptional customer service. ...
Try to purchase Chanukah at TRU. It is pathetic. Year after year stores in nanuet ny and Paramus nJ have such a tiny section while the stores are tremendous. When asking person ell they answer with ignorance thinking that some gift wrap and a couple of overpriced dreidel is all there is. How about ...