Order 7531927279 I am very displeased with this company right now. I placed this order at about 8:30am and was told it would not arrive for 2 weeks. An hour and a half after I placed the order, I needed to cancel it and called customer service. They told me that I could not cancel the order because ...
I placed an order and was told it would arrive 2 weeks later. 2 weeks, really!? So, I place the order and need to cancel 1.5 hours later because I found out she already had that item. I tried to cancel online and was directed to call. I called customer service and was told I could not cancel the ...
I went to pickup an online order that we called the store about prior to leaving, they gave us the dimensions of the box and told us to just give the order name upon arrival. When I got to the store twenty minutes later I was told my order was not in the computer. They asked for a confirmation ...
I had originally purchase an item online for store pick up and chose the store that had the item available ready for pick up obviously. Within 2 hours we received an email that my order has been cancelled because they supposedly do not have the item in stock. I went to the same store location the ...
This week they had an ad "buy Scribblenauts Wii U and get ANY Wii U or Wii game 59.99 or less for 60% off". I tried this, but it wouldn't take 60% off Monster Hunter 3. Now other preorders worked, and when I contacted them they told me it was only eligible titles. But the ad says ANY Wii ...
I bought a Nintendo 3DS Prepaid card from ToyRus. It did not work and I tried to have it exchanged. I went to ToysRus 3 times, and all the managers refused to help. They said that these cards are from the third party, so they can't give us a refund or even an exchange. Please do not buy prepaid ...