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Toys R Us
Found 367 reviews / complaints
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Toys R Us
Terrible service

My husband and I spent 3 hours at the store making a registry. When we left they told us we were all set. Got home, went online, and nothing is on the registry. Wasted another 45 minutes of my life on the phone with the store, spoke to 3 different people, and eventually was told "unfortunately ...

Toys R Us
Rewards are not valid

I signed up for my Baby Registry at Babies R Us and was happy to learn about their reward dollars for the dollars you spend. You have to spend quite a bit to receive some back. After hundreds of dollars spent after our baby shower, I should have received $11 in rewards dollars. After not receiving ...

Toys R Us
Unfair Pricing

I purchased four Monster High Sweet 1600 dolls at the Madison Heights, MI Toys R us on 12/05 for $ 26.99 each. On 12/22 the same dolls where offered on sale for a Buy one get one 50% off. The individual price on that date was $32.99. I feel that this is unfair pricing and just bad business. When I ...

Toys R Us
Bad customer service

I've recently settled my layaway off (Dec 10), I've been there many times and named many times, the client support people can't discover the layaway, nor care wherever it's. I had been not informed after I place the layaway in at Paducah, KY that's could be directed away 200 kilometers for ...


Toys R Us
Baby Registry

Just about everyone one I know registers at Babies R Us, so I go in there often to purchase from their lists, however, it turns into an hour of me walking in circles. Very rarely are items where they are supposed to be. Just today I went in and discoverd an item that clearly stated it should be on ...