Hi. I ordered an item on Sunday, December 12. The item is and has been in stock and ready to ship. So, why hasn't it? Everything else I ordered from other retailers (even the ones who are even busier than you) has shipped. I only ordered this item because I was assured that it was in stock and ready. I feel that at Christmas time, Toys R Us should be READY to handle the orders. This is your bread and butter. But, you're going to loose customers this way.
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