Ridiculous! I ordered an Xbox 360 on Cyber Monday with a FREE extra controller. They ran out of $50 controllers and instead replaced it with a $6 HDMI cable which they didn't even send with the Xbox 360. Customer service says "Oh, too bad." Will NEVER purchase from Toys R Us again. ...
I received an email ad that stated ALL lego contruction sets were buy one get one 50% off. I went to the store, waited in line only to find out that the stars wars legos were excluded. The email page I received did not state this, though. You have to click on the page and read the exclusions on the ...
I requested my kids wedding presents to become instore get and 3 hours later got a purchase cancelation notice since the products weren't within the shop like these were said to be. I named them-they declined to I would like to keep in touch with a boss that night the following day i named and ...
Toys R Us website is advertising free shipping and handling on all purchases totaling $49. My purchases totaled over $100 but I did not receive free shipping at checkout. Called toys r us and was told some of the items were not eligible. Advertisement did not say 'on eligible items'. Very ...
Exactly what a FRAUD!!! I spot an order online for 11 products for delivery as well as in store pickup. The purchase experienced recently now I get a contact eliminating 7 or even the 11 products for store pickup. After I named customer support I had been informed to put the purchase again to ...
I requested a doll online from Toysrus that I plumped for a store pickup. After awaiting 2 times I acquired a email stating the purchase continues to be terminated. I'd prepared to provide it like a Holiday present for my nephew. After I examined using the customer support got an answer saying it's ...