Sent the regular DS game instead of the 3DS 5 days before Christmas. I was told after calling customer service that there were no more available for shipment! Niether was it in stock at my local She also said she did not know if I could return it to my local Toys rus. Not only did I waste shipping ...
The store I went to was extremely filthy and disorganized. They never have most of what customers want. They're notorious for never paying their employees on time or paying their employees minimum wage or the wage they're supposed to be earning. Some of the toys have either been repackaged or ...
I ordered 4 items on order number 7747799218. Ordered on line because it stated free shipping on everything for orders $49 or more. Then said see details which i looked at. It showed exclusions as follows "Excludes baby items & kids furniture, video game consoles/handhelds, software, ...
I recently ordered a Nintendo DSI 3D online with the assurance that Toys R Us stated "Hassle-Free Returns" for online purchases. Well, I went to return the item to the local store only to be told that I could only receive store credit for the merchandise; even though I had my original ...
On or about 12/15 we ordered two Animal Planet Air Swimmers extreme radio control giant flying clownfish, on line. Before placing the order we made sure all of the helium tank was included & as indicated on the internet everything was in stock and available. We placed our order, but when it ...
My husband and I spent 3 hours at the store making a registry. When we left they told us we were all set. Got home, went online, and nothing is on the registry. Wasted another 45 minutes of my life on the phone with the store, spoke to 3 different people, and eventually was told "unfortunately ...