I recently ordered a Rapunzel Tower from Toys R Us online. On the order in red it said "free Disney Princess 3 piece sleepover set" and "free shipping". I thought all was well, but when I received my e-mail confirmation, it did not mention the free Disney princess sleepover set. ...
Merely desired to purchase a "tricycle" (3 wheeled bicycle) with handle for the 2-year old child. After carefully researching tricycles about the Doll R Us site, visited the shop in Boca Raton, California (on Course 441) to appear, assess and get one for the child. With child at hand, ...
Dear babies r us, you have lost a very very loyal customer. I had purchased all the diapers i needed for a free box of diapers by 3/2. According to the great emails that you had sent out periodically reminding us how many diaper boxes i needed to purchase i had until 12/25 to purchase all the ...
Very poor customer service. I was told by a department manager that I could receive credit toward a defective item after giving them some confidential information over the phone. I explained to her that it was a gift I received just over 3 months prior. When I went back to do the transaction I was ...
I have to shop online because of being disabled. To further complicate matters I live in Pa. And my niece in Ky. I thought it would be rather easy for her baby shower to purchase items from online and have them delivered to Ky. 5 migraines later, and having to double purchase items and ship out yet ...
I am not sure where to start with how badly I have been treated by the customer service team at Toys R Us / Babies R Us online and stores. I ordered the Chicco Liteway Stroller online for my young son to use before Christmas. As part of the order we were to receive a free diaper bag as part of the ...