On 12/10 i (ms. Goodnough) went into the toys r us in roseville, michigan. The order was lost and the money was refunded. As a customer i was livid. The item that i needed for my granddaughter was to help her excel in school, she has a learning disability. I looked in the local stores in macomb ...
My wife and I went to purchase a car seat and stroller. We went to a Toys R Us and they were running a deal. If you spend more than $200 you got a $50 gift card. We thought that was great seeing as we were going to buy one any way. The Toy R Us we went to didn't hav what we wanted so we end up go ...
A preface: my 5th call in a week and i am still on hold, now 31 minutes: I tried placing my order online and had several issues so I called in. Mind you, I am quite computer literate. The agent Sue on the phone assisted me greatly with my order, it was not until after that that things went ...
On my sons 4th birthday my husband ran out and purchased a water slide from toys r us. Once he got home we invited all of his guest outside to see him set it up so that they could play. Once it was pulled out of the box to our shock and horror the slide was covered in mold. Now I am not just ...
Ordered b-day present for grandson 6/15 with a stated ship date of 7/2 - waited till a week later - nothing - called their 800 number - all I get was the usual automated system but by saying "representative" IT finally said - "transferring to a customer representative" - for the ...
I bought a car seat from Toys R Us in Chadston VIC, but I went with my 2 years old kid with stroller and other toys. So I asked service staff whether I could come back to pick up with my husband the second day. They said yes. Then I went to register to pay. When I made payment, the register lady ...