I phoned Time Warner Cable to set up new TV and internet service last week. After selecting a package that worked for me, it came time to set up the installation date. The customer service rep then advised me that I would not be able to get service at my address because the tenant who lived at my ...
I have had Time Warner Cable service for the last 10 years. Last year due to medical/financial I reduced my service from a phone/cable/internet package to just a internet package. I called them last week because I wanted to upgrade my service and add TV cable service. After waiting on hold for over ...
I was having a very good chat session with TWC this evening and all my questions were being answered. But then, and this has happened twice to me in the past... All of a sudden I am looking at the "brief survey" I may be asked to participate at the end of my chat session. I could not ...
I have sirvice with twc and this morning one of there representative cut my service I talk to him and ask way was hi cutting my service and hi told me that I didn't show up on his list as a costomer I work from home on the computer and now I am stuck intel Monday this is all most 5 days without ...
Time Warner's Internet and TV service did not ever work! I was constantly ont he telephone complaining! I canceled services first week of October and transfered phone to another provider. I received "closing charges" from Time Warner for three days of "service" I did not have in ...
I canceled my account with DIRECTV in May because Time Warner was offering a great monthly deal and set a monthly quote for my services as well as offering me a $100.00 visa gift card. The day the crew came to hook up the cable I payed for the hook up fee and never received a receipt from them. I ...