Time Warner failed to show up for an arrange appointment for repair of cable jack and did not even call. There is a broken TWC cable jack in bedroom that was originally installed by them. I was told that it would be repaired for free by a technician who was sent to repair my non-working phone line. ...
The Epitome of Bad Customer Service Today has been a day of complete and total frustration. I have been lied to and hung up on by a company that I pay a whole lot of money to provide me service. At around 9:15 AM today, I lost my cable, internet and phone services. Perhaps not typically a big deal, ...
Switch from AT&T to TWC after receiving a call offering a $100 visa to switch. So since AT&T rates were higher I switched to TWC, Service ord. July installer came out couldnt get cable to work, sent another worker the next day, he buried the cable, a week later 7-8 different techs came out ...
Our experience with Time Warner Cable has been absolutely horrible so far. The first time we called TWC, we were hung up on. The second time, we were finally able to get through to someone after a very long wait time. Once we were able to speak to a customer service rep, he was hard to understand ...
Our experience with Time Warner Cable has been absolutely horrible so far. The first time we called TWC, we were hung up on. The second time, we were finally able to get through to someone after a very long wait time. Once we were able to speak to a customer service rep, he was hard to understand ...
I have spent nearly 4 weeks attempting to have Time Warner Cable install internet service in my home. They were nice on the phone but there has been no follow through. I have given up on the installation. I cancelled my preveous internet provider based on representations they made in sales contacts. ...