Time Warner's Internet and TV service did not ever work! I was constantly ont he telephone complaining! I canceled services first week of October and transfered phone to another provider. I received "closing charges" from Time Warner for three days of "service" I did not have in ...
I canceled my account with DIRECTV in May because Time Warner was offering a great monthly deal and set a monthly quote for my services as well as offering me a $100.00 visa gift card. The day the crew came to hook up the cable I payed for the hook up fee and never received a receipt from them. I ...
On feb 1st we ordered service for the triple play. We got 2 calls back saying our line was serviceable. I went in and payed the whole bill 10 days before hook up that way we didn't have to deal with money with the tech. On feb 10th the tech showed up at 8am on the dot. He looks at the line at the ...
Every few months Time Warner sneaks in extra charges on my cable bill. This month the bill went from $119.52 to $141.31. The extra charges were Hdxtra and The Jewish Channel. We are not Jewish and the only person in this household is my 86 year old mother and myself. No one ordered these channels ...
I have a problem with Time Warner Cable. I have been a customer for over 10 years and I am done with them. For 3 years I would have no cable at least once a week. Finaaly they opened up a complaint and that got resolved. On Thursday my cable froze again which in not uncommon, I called and got a rep ...
I have been a customer from growing up to when i bought my house and became a customer on my own. Never had i had issues with getting a decent price once my contract expired til now! They must feel they have the best of the best and i hate to say it but the customer service people i have spoke with ...