I was called by TWC themselves to fix and change my plan around... The representative gave me, what was supposed to be, an awesome deal but was not! 89.99 for all 3 (phone, cable, internet) plus a holiday 250 gift card to best buy... I was stupid to say no. Or it seemed. My bills came in the month ...
I received a promo in the mail stating that my new rate would be $145 / month for all the best and my previous rate of $123 / month would expire. I realized I am already paying higher than the $123 / month. I called TW, on hold for 20 min and finally spoke to a rep who had no record of the promo ...
As a struggling business owner I wanted to reduce the bandwidth I get from Time Warner to help save some finances so I could continue to make payroll. When I first signed a 3 year contract I was verbally told that I would not have a problem adjusting my service as long as it wasn't discontinued ...
I was suppose to get a $150.00 Target gift card and have yet to do so! I am tired of the hurdles that they put in your way... I doubt if anyone EVER sees one of these cards! ...
Contracted with TWC Business Class for internet/phone service following quote to replace AT&T because of cost savings. Following installation found out that static IP not included in quote so could not print to network printer. When calling TWC was advised that have to add service @ cost of ...
The worst Company Ever!!! The Worst customer service ever!!! Time Wraner you suck!!! ...