T-mobile overbills, goes into your account unautherized, threat to discontinue services if you dont pay in advance, misrepresents, and is a poor provider. ...
I have been with T-Mobile since June 1, and everything was fine until January 15. I contacted a T-Mobile rep and requested the 1000 text messages per month. She told me that it would take 5 to 7 business days for this plan to kick in. YEAH RIGHT! They didn't add the plan until after February 22, ...
I began working for T-Mobile on June 14. I was assigned to the Allentown call center and worked as a Technical Support Representative during the overnight shift. My coach was Christine Ondria and my Senior was Ronnie Gouger.in the call center all calls come in to Customer Care Reps first. If they ...
I just started with a brand new tmobile service and telephone. When I received it, I noticed that there wasn't a service agreement stating what day my service starts, when the contract is over, how much I'm paying and what me service entails. I called customer service and was told that they ...
Cell phone broken. Still under warranty. Will not replace. Executive Customer Service offered to close my Accounts, no fees Per, Art However, I am still waiting for fax to confirm. I am being charged for phone service, not able to recieve. Would like Company to honor their agreement. Thank you. ...
I have used T-Mobile for almost a year now. Most of my calls are either disconnected, they can't hear me or I can't hear them. This started as soon as I signed up for their service. I have two phones with them and both were just as bad. We called many times and they always said they would have ...